Frequently-Asked Questions
about The Horn

Click on a question below to view its answer:

What would I use a group on The Horn for?

Virtually any organized group of people would benefit from getting together on The Horn. You could use it as a collaborative space for employees, for your customers to get together and discuss issues (thereby freeing up your own support staff!), for the members of your non-profit organization to communicate with each other…. The scenarios are almost endless. And your group of people can be pre-determined – like a list of your employees – or “public” – like allowing your customers to sign up on their own.

But it’s not easy to migrate.

We’ll provide fast, easy migrating and onboarding for your entire group.

My group doesn’t want to learn a new platform.

They won’t have to. If they can do Facebook, this will be easy.

How do I start a group on The Horn?

Once you sign up as a Group Creator, log into the service and click on “Create a Group” at the top of your screen. This leads you through a multi-screen wizard so you can set various features for your group members to use. The video directly above this FAQ section shows how this works. (Don’t worry: everything can be changed later – even the group name.) Or if you’d prefer, you can fill out a form we send you, and we’ll do all the dirty setup work for you.

Will I have access to my data/community?

Absolutely! We even make your members’ email addresses available to you in an Excel-compatible file.

Once I’ve created a group, how to I get people to join it?

There are two ways you can do this: 1), you can create a “Join Code” inside your group management screen and distribute this any way you’d like (e.g., in the case that you’re using your group for customer service, you can post your Join Code publicly in adverts or social media). Then when your members sign up for The Horn, they input this Join Code into their registration form and are automatically joined to your group; or 2), you can give us a list of all your members (like, e.g., employees) and we’ll set your group up for you so that they can all log in right away.

This is just one more platform to add to the stack.

Do not fear. We’ll set it all up for you; and then you control it from a super-simple management screen.

How do group members on The Horn communicate with each other?

The Horn features its own proprietary video conferencing system, called Face2Face – it’s simpler to use that Zoom, encrypted end-to-end and you don’t need to download any software to use it, it runs right in your browser – and in addition you can sync your Zoom account to your group on The Horn and schedule Zoom meetings from right inside your group. Every group also includes a discussion forum and an announcements board, which you can configure various ways. Your group’s organizers can turn on and off all these features, and also determine which group members get to do what.

What do you mean when you say The Horn is “off the public web” or “not on Google”?

Although you and your members access your group on The Horn via the public internet, your group and its contents are completely inaccessible to anyone who is not logged into it – no one can see what’s going on in there. This is also true of search engines: nothing you post in your group will ever show up on Google or Bing.

I have a bunch of chapters or departments in my organization. How would this work?

We’ll set you up with a “network” of groups, where groups are nested into one another. You can create an unlimited number of groups with your account.

Does The Horn have apps for our phones?

Yes! The Horn uses a new technology called Progressive Web Apps; you can download them right from our login screen, and they install on your phone in seconds – no app store visit is necessary.